Fees

Choose your health cover category above to learn about any fees that may apply to your Night Doctor visit.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $65.00 $201.00
Booking after 9pm $85.00 $245.00
Booking after 11pm $105.00 $265.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of your visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. You will be issued a receipt to allow you to claim your rebate back from Medicare. Speak to our receptionist to learn more.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $49.00 $66.90
6–19 mins $39.10 $49.00 $88.10
20–39 mins $75.75 $49.00 $124.75
40 minutes or more $111.50 $49.00 $160.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $208.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $49.00 $185.00
Booking after 9pm $59.00 $219.00
Booking after 11pm $69.00 $229.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of your visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. You will be issued a receipt to allow you to claim your rebate back from Medicare. Speak to our receptionist to learn more. Patients must show a valid commonwealth concession card to the doctor on their arrival to be eligible for concession rates. Eligible cards are: a Pensioner Concession Card, Health Care Card or Commonwealth Seniors Health Card issued by either Centrelink or the Department of Veterans' Affairs.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $39.00 $56.90
6–19 mins $39.10 $39.00 $78.10
20–39 mins $75.75 $39.00 $114.75
40 minutes or more $111.50 $39.00 $150.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $49.00 $185.00
Booking after 9pm $59.00 $219.00
Booking after 11pm $69.00 $229.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of your visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. You will be issued a receipt to allow you to claim your rebate back from Medicare. Speak to our receptionist to learn more.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $39.00 $56.90
6–19 mins $39.10 $39.00 $78.10
20–39 mins $75.75 $39.00 $114.75
40 minutes or more $111.50 $39.00 $150.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $65.00 $201.00
Booking after 9pm $85.00 $245.00
Booking after 11pm $105.00 $265.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

You must show a valid Overseas Student Health Cover (OSHC) card to the doctor on their arrival to be eligible for OSHC rates. You will be charged 'No Health Cover' rates if you do not have a valid card.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(OSHC rebate**)
Gap Total fee
Less than 5 mins $17.90 $49.00 $66.90
6–19 mins $39.10 $49.00 $88.10
20–39 mins $75.75 $49.00 $124.75
40 minutes or more $111.50 $49.00 $160.50

**Some patients will be eligible to claim a rebate for Telehealth performed by Night Doctor. Please see this FAQ for more information. The same criteria as for Medicare is used for Overseas Students Health Cover claims.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $208.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $0.00 $0.00
Booking after 9pm $0.00 $0.00
Booking after 11pm $0.00 $0.00

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $49.00 $66.90
6–19 mins $39.10 $49.00 $88.10
20–39 mins $75.75 $49.00 $124.75
40 minutes or more $111.50 $49.00 $160.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $49.00 $185.00
Booking after 9pm $59.00 $219.00
Booking after 11pm $69.00 $229.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of the visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. A receipt will be issued to allow the carer to claim the rebate back from Medicare. Speak to our receptionist to learn more.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $39.00 $56.90
6–19 mins $39.10 $39.00 $78.10
20–39 mins $75.75 $39.00 $114.75
40 minutes or more $111.50 $39.00 $150.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $49.00 $185.00
Booking after 9pm $59.00 $219.00
Booking after 11pm $69.00 $229.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of the visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. A receipt will be issued to allow the carer to claim the rebate back from Medicare. Speak to our receptionist to learn more.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $39.00 $56.90
6–19 mins $39.10 $39.00 $78.10
20–39 mins $75.75 $39.00 $114.75
40 minutes or more $111.50 $39.00 $150.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home visit rates

Visit fee

Booking before 9pm $265.00
Booking after 9pm $285.00
Booking after 11pm $305.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

We will issue overseas travellers with a receipt to allow you to claim the visit fee back from your insurer.

Telehealth rates

A fee of $149 is payable for patients with no health cover.

There are three components to your bill for home visits:

  1. The gap. This is the out-of-pocket fee for your visit
  2. The maximum upfront consultation fee. This is the maximum amount you will have to pay for your consultation, and consists of The gap plus the Medicare rebate you are entitled to from Medicare or Overseas Student Health Cover (OSHC) fund.
  3. Additional fee(s) occasionally apply for optional procedures and are fully refundable by Medicare or OSHC funds. These fees will only be charged if necessary and with your consent.

A gap fee is essentially the out of pocket cost to the patient for a medical service. It is the difference between the fee patients pay for a consultation and what they will receive back from Medicare.

Medical Practices use Gap fees to clearly indicate to patients their out-of-pocket costs, as Medicare billing is complicated and the overall cost of the consultation cannot often be calculated until after it is completed.

You need to make sure you have sufficient funds available on your card to make the payment. When you book, the maximum upfront cost (excluding additional optional procedure fees) will be told to you by our receptionist.

We will ask for your card details at the time of booking. No funds will be taken from your card until the doctor attends for your home visit.

If you are unable to pay at the start of the visit then the visit will be terminated and you will be sent a bill for a missed appointment, to cover the Doctor’s time spent navigating to your house. There are no exceptions to this policy.

We bulk bill patients with DVA Gold cover for home visits and telehealth. We private bill all other patients.

Yes. You will be charged $160 and you will not be able to claim any of the money back from Medicare. You will not be able to use our service again until the bill has been paid.

We are able to offer a translation service to patients. Please inform the receptionist at the time of booking if you wish to have a translator arranged for the consultation and what language you wish the translator to speak.

The cost of translation is $35 per 15 minutes.

Some patients will be eligible to claim medicare rebates for Telehealth performed by Night Doctor.

In order to claim a Medicare rebate for Telehealth provided by Night Doctor you will need to meet one of the following criteria:

  • Have had a face to face consultation with a GP in a practice who is affiliated with Night Doctor in the previous 12 months. You can check the list of our affiliated practices below
  • Children under the age of 12 months
  • People who are homeless
  • Patients receiving an urgent after-hours (unsociable hours) service (e.g the consultation occurs between 11pm and 7am and is deemed urgent by the consulting doctor).
  • Patients of medical practitioners at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service
  • People isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order.

If you do not meet the above criteria at the time of the consultation you are not allowed to claim a Medicare rebate for Telehealth from Night Doctor.