GP Urgent Care Perth

Urgent care doctor visiting a patient at home

Perth’s highest quality home visit urgent care doctor service

CALL TO BOOK 1300 644 483

It’s sometimes difficult to know how long you can afford to wait to see a doctor. Some medical problems cannot wait for a GP appointment the next day. But many of these don’t require a visit to the Emergency Department. If you need to see a doctor in the next few hours, have you considered a review from an urgent care GP? Our home visit GP urgent care service looks after non-life threatening medical problems that cannot wait to be reviewed by the GP the next day. Common examples are musculoskeletal injuries, abrasions or minor lacerations and illnesses of the eye, ear, nose and throat.

When to use urgent care doctors?

Urgent care doctors care for patients with acute medical conditions which can’t wait to see the GP the next day. They do not provide emergency medical treatment or look after chronic health conditions. Examples of acute medical conditions that an urgent care GP can treat include:

Common urgent conditions

Gastroenteritis Skin infections
Urinary tract infections Falls. Minor injuries inc. minor head injuries
Respiratory infections Abdominal pain
Unwell child assessment. Children with fevers Headaches and migraines
Body aches and pains. Back pain and muscle strains Acute worsening of chronic conditions
Ear infections Vertigo

When to go to emergency?

If you think your condition requires emergency treatment you should attend your local Emergency Department or call an ambulance. Examples of emergency medical problems include:

  • Chest pain
  • Difficulty breathing
  • Strokes
  • Severe head injuries
  • Snake bites
  • Severe bleeding

What to expect from urgent care

Night Doctor is an urgent care service that visits patients in their homes, reducing burden on local Emergency Departments. We provide a high quality service that ensures patients receive the optimal care they deserve.

Quality practice accreditation logo

How it works

After booking with our service, your doctor will call you to discuss your condition. After assessing your medical problem, your doctor will advise whether your are safe to wait for a home visit, or instead need to attend the Emergency Department for higher levels of care. You don’t need to worry about working this out for yourself. You will be informed of the time your doctor expects to arrive at your house, and will be notified about any unexpected delays. Your urgent care doctor carries a range of starter medications so you don’t need to worry about visiting the pharmacy, and they will provide a summary of their medical assessment to your regular GP after the visit.

1
Call to book icon
Call our receptionist
to book on
1300 644 483
2
Eta icon
We let you know
your doctor’s
estimated arrival time
3
Doctor triage icon
Your doctor calls
for a short free
phone consultation
4
Home visit icon
Your doctor and
their assistant
attend for a visit

The Night Doctor urgent care service is especially helpful for those who struggle to attend clinics due to illness or mobility concerns or those in disability care or nursing homes. Our service operates throughout most of the Perth Metropolitan region and continues operating when local urgent care clinics close for business.

Opening hours

Monday 12am–8am, 6pm–12am
Tuesday 12am–8am, 6pm–12am
Wednesday 12am–8am, 6pm–12am
Thursday 12am–8am, 6pm–12am
Friday 12am–8am, 6pm–12am
Saturday 12am–8am, 12pm–12am
Sunday 24 hours
Public Holiday 24 hours

CALL TO BOOK 1300 644 483

Night Doctor service area map

See which areas we service.

How much does it cost

Patients with DVA Gold cover or who live in a disability care home or nursing home are bulk billed. There is a small out-of-pocket fee for all other patients. Use the selector to see what fees apply for your visit or see our fees page or call to speak with our receptionist for more information. We do accept split payments using a debit or credit card. We do not carry or accept cash.

Fees

Choose your health cover category above to learn about any fees that may apply to your Night Doctor visit.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $65.00 $201.00
Booking after 9pm $85.00 $245.00
Booking after 11pm $105.00 $265.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of your visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. You will be issued a receipt to allow you to claim your rebate back from Medicare. Speak to our receptionist to learn more.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $49.00 $66.90
6–19 mins $39.10 $49.00 $88.10
20–39 mins $75.75 $49.00 $124.75
40 minutes or more $111.50 $49.00 $160.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $208.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $49.00 $185.00
Booking after 9pm $59.00 $219.00
Booking after 11pm $69.00 $229.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of your visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. You will be issued a receipt to allow you to claim your rebate back from Medicare. Speak to our receptionist to learn more. Patients must show a valid commonwealth concession card to the doctor on their arrival to be eligible for concession rates. Eligible cards are: a Pensioner Concession Card, Health Care Card or Commonwealth Seniors Health Card issued by either Centrelink or the Department of Veterans' Affairs.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $39.00 $56.90
6–19 mins $39.10 $39.00 $78.10
20–39 mins $75.75 $39.00 $114.75
40 minutes or more $111.50 $39.00 $150.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $49.00 $185.00
Booking after 9pm $59.00 $219.00
Booking after 11pm $69.00 $229.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of your visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. You will be issued a receipt to allow you to claim your rebate back from Medicare. Speak to our receptionist to learn more.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $39.00 $56.90
6–19 mins $39.10 $39.00 $78.10
20–39 mins $75.75 $39.00 $114.75
40 minutes or more $111.50 $39.00 $150.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $65.00 $201.00
Booking after 9pm $85.00 $245.00
Booking after 11pm $105.00 $265.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

You must show a valid Overseas Student Health Cover (OSHC) card to the doctor on their arrival to be eligible for OSHC rates. You will be charged 'No Health Cover' rates if you do not have a valid card.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(OSHC rebate**)
Gap Total fee
Less than 5 mins $17.90 $49.00 $66.90
6–19 mins $39.10 $49.00 $88.10
20–39 mins $75.75 $49.00 $124.75
40 minutes or more $111.50 $49.00 $160.50

**Some patients will be eligible to claim a rebate for Telehealth performed by Night Doctor. Please see this FAQ for more information. The same criteria as for Medicare is used for Overseas Students Health Cover claims.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $208.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $0.00 $0.00
Booking after 9pm $0.00 $0.00
Booking after 11pm $0.00 $0.00

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $49.00 $66.90
6–19 mins $39.10 $49.00 $88.10
20–39 mins $75.75 $49.00 $124.75
40 minutes or more $111.50 $49.00 $160.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $49.00 $185.00
Booking after 9pm $59.00 $219.00
Booking after 11pm $69.00 $229.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of the visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. A receipt will be issued to allow the carer to claim the rebate back from Medicare. Speak to our receptionist to learn more.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $39.00 $56.90
6–19 mins $39.10 $39.00 $78.10
20–39 mins $75.75 $39.00 $114.75
40 minutes or more $111.50 $39.00 $150.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home Visit rates

Out-of-pocket fee

(the gap)

Max up-front consultation fee

(incl. the gap)

Booking before 9pm $49.00 $185.00
Booking after 9pm $59.00 $219.00
Booking after 11pm $69.00 $229.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

Medicare will pay for most of the cost of the visit. Medicare requires us to take the gap payment + the Medicare rebate upfront. A receipt will be issued to allow the carer to claim the rebate back from Medicare. Speak to our receptionist to learn more.

Telehealth rates

The fee for telehealth depends on the length of the consultation and the start time of the consultation.

Consultation starting before 11pm:

Length of consultation Consultation fee
(Medicare rebate**)
Gap Total fee
Less than 5 mins $17.90 $39.00 $56.90
6–19 mins $39.10 $39.00 $78.10
20–39 mins $75.75 $39.00 $114.75
40 minutes or more $111.50 $39.00 $150.50

**Some patients will be eligible to claim Medicare rebates for Telehealth performed by Night Doctor. Please see this FAQ for more information.

Consultation starting after 11pm:

Urgent conditions

After 11pm there is a Medicare rebate for all patients with urgent conditions. In order to access this rebate Medicare requires the Doctor to justify that you have an urgent condition (i.e your condition is at risk of deteriorating before 8am the next morning). The consultation must take place over a video call rather than a standard phone call.

The rebate is significantly higher than for the standard rebates. So while the total fee you pay is higher your rebate is also higher by the same amount and the out of pocket gap amount is unchanged.

Urgent Telehealth Video consult after 11pm: $198.20

Non-urgent conditions

If the Doctor cannot justify to Medicare that your condition is at risk of deterioration before 8am, they cannot charge the urgent item and the fees for consultations before 11pm will apply instead.

Determining what is urgent is difficult, as very little guidance is provided by Medicare. Our receptionists can run your issue past the doctor prior to your consultation and can let you know if you will be bulk billed or a fee will apply.

We understand this situation is not ideal but we are trying to do the best we can to help patients and operate within Medicare billing guidelines.

Home visit rates

Visit fee

Booking before 9pm $265.00
Booking after 9pm $285.00
Booking after 11pm $305.00

** A $20 surcharge applies on weekends, and a $40 surcharge on public holidays.

We will issue overseas travellers with a receipt to allow you to claim the visit fee back from your insurer.

Telehealth rates

A fee of $149 is payable for patients with no health cover.