We are an after hours home visit service run by local GPs. We provide after hours home visits in your area. We started Night Doctor in response to widespread dissatisfaction with existing services and set out to provide a safe and responsible medical service of the highest quality.
Three years on we believe we have achieved that goal and we are looking to offer our high standard of care to more GP practices and their patients. If you are interested in our approach or are dissatisfied with your current provider I would encourage you to trial affiliating with us.
We do not charge for affiliation so there is no cost to your Practice. Regulations allow practices to have multiple affiliated after hours services so you can still maintain your current affiliation during your trial or going forward.
As of 10th June 2019, Night Doctor will become a mixed billing practice.
Some of the benefits of choosing Night Doctor as your after hours provider:
GPA accredited by RACGP 5th Edition Standards
We are the first after hours service in Australia to be accredited by the RACGP 5th Edition Standards.
Highest quality care
Our doctors must meet strict selection criteria and receive around the clock clinical support from GP Fellows. The majority of our doctors are GP Fellows and GP trainees. We have a reputation for providing the highest quality after hours care in Perth.
We promote evidence based practice
We provide access to evidence based guidelines for our doctors. Our Medical Director regularly reviews our doctors’ notes to ensure we are treating your patients appropriately. If you have concerns our Medical Director is always available to discuss them.
Timely and comprehensive visit notes
We ensure visit notes reach you without delay and notes are of a consistently high standard.
Our doctors triage all patients prior to attending. Emergencies are referred to ED immediately. Inappropriate service requests such as for medical certificates, repeat scripts or review of non acute conditions are referred back to you at the time of triage.
Fully equipped vehicles for your patients’ safety
We carry a wide range of quality equipment. Notably, all vehicles have emergency equipment including airway equipment, AED, and oxygen.
Better care for your complex patients
We can upload clinical information to our system to allow our doctors to make better informed clinical decisions for your complex patients.
Strict policies about prescribing drugs with potential for abuse
We strongly discourage our doctors from prescribing drugs of potential abuse except in rare cases when absolutely necessary. We have a policy where our doctors must contact the Prescriber Shopper Information Service, discuss these cases with the on call Medical Director and only provide a short supply to ensure we are prescribing appropriately.
Residential care support
Through an affiliation we are able to provide after hours care to your residential care patients. Our doctors discuss all treatment decisions with the family to ensure the patients best interests are followed and to avoid unnecessary ED referrals.
Increase your patient base by promoting your practice
We have over 7000 visitors each month to the Night Doctor website and this number is growing. We list all affiliated practices and provide links to your website and online booking portal. We see many patients who do not have a regular GP and encourage these patients to join a practice affiliated with our service.
Access to our patient education material
We have a range of educational blogs and links to patient education resources in the library section of our website. We will also provide you with printed copies of our most popular blogs in a display stand for distribution to your patients.
Access to higher After Hours Practice Incentive Payments
We can have a flexible agreement to cover your clinic only when you need us. So if you want us to only cover the unsociable after hours period so you can access the higher PIP that’s no problem. We have other Practices with flexible arrangements which suit their business model so get in touch to discuss further if you are interested.
Highest levels of patient satisfaction
We send a feedback survey after every visit and the vast majority of our patients are happy with our service and would recommend us to their friends and family. We have a 4.7 Star rating on Google where almost all other Services in Perth have a Star rating of 3 or less.
If you wish to learn more about Night Doctor we can attend your practice for a lunchtime information session. Alternatively, if you would simply like to go ahead and affiliate with our service, get in touch and we can draw up a service agreement.
Please complete the short form below, and our Practice Manager Bruce Moorman will get in touch at a time that suits you. Alternatively, you can contact Bruce on 0488 811 248 during business hours, or by email at email@example.com