Night Doctor provides bulk billed GP visits to patients in disability care homes across Perth. Our doctors are available throughout the after hours period including in the daytime on weekends and public holidays.
The founders of Night Doctor are passionate about improving medical support for patient's in care homes during the after hours period and continue to innovate in this space, setting a new standard of care for patients with disabilities.
|Public Holiday||24 hours|
We know how frustrating it can be for busy carers having to wait on hold for long periods of time when booking in a patient. So we won't keep you on hold. Your call will be answered straight away and a call back arranged if necessary.
To streamline bookings further, you can register your disability care home with Night Doctor. To learn more about how you can make bookings easier for your staff or to register your care home, please contact our manager.
Our doctors call the carer within 30 minutes of booking (or straight away if there are any immediate clinical concerns) to discuss the patient’s condition. By doing so, initial treatment advice can be offered and a recommendation made as to whether the patient is safe to wait, or whether they must instead visit the Emergency Department (if appropriate for the patient).
Our doctors will also call the patient’s emergency contact or next of kin to discuss their condition prior to attending if the condition is serious. This allows relatives to be involved in the care process at an early stage.
Our waiting times are significantly less on average than other home doctor services in Perth, due to an increased ratio of doctors to patients. We provide carers with an estimated arrival time within 30 mins of booking and provide updates about any unexpected delays.
Our doctors are accompanied on the road by an assistant who is trained to provide clinical support in the visit. By supporting the doctor in the visit, comprehensive care can be provided to the patient whilst reducing burden on busy carers.
Our doctors carry a large selection of medications to get treatment started, and provide an adequate supply to cover until medications can be delivered by, or collected from, the local pharamacy.
For some care home patients, a referral to the hospital for urgent care after hours is necessary. However, a visit to the Emergency Department can be a very stressful experience for a patient, their family and the care home staff.
At Night Doctor, we believe that any decision to refer a patient to the Emergency Department should take into account the wishes of the relatives, and wherever possible the patient and their regular GP.
Before initiating a hospital referral our doctors will contact family members and discuss cases with facility managers (if requested by the carer) so that a informed referral decision can be made and wherever possible, avoid unnecessary stress for the patient, family and carers.